Congrats on beginning the custom design journey! We begin with a consultation, either in-studio, or via email, where we discuss concepts and budgets. Then we will formulate sketches and design boards to ensure you are getting exactly what you've dreamed of. Then I take the sketch and turn it into reality!

To ensure perfection, we like to give ourselves a buffer of 1-2 months from consultation, to completion.

We love repurposing jobs! We understand that heirloom jewelry often gets passed down from generation to generation, and sometimes it may not be your desired style. We are more than happy to remove stones, melt down metal, and make you something new and beautiful while protecting the integrity of your precious heirloom pieces.

We require a 50% non-refundable deposit upon design approval, and the remaining 50% will be due upon completion, prior to shipping.

YES! We work with nothing other than SOLID gold and real diamonds and gemstones. We are proudly a high end brand.

Due to the handmade nature of our entire brand, we do not accept returns and do not give refunds. However, we do offer exchanges and full store credit.